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Frequently Askes Questions.
Have any questions on some of the terms or phrases that we mention? Get the answers to them here.
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  • What is burst free memory protection?
    Many companies claim that they give you "burst" memory with their Virtuozzo VPSs / VEs. But in actuality this is a horrible way of giving users stability and is a very common way to oversell their services. Having this burst memory on a VPS usually results in corruption (especially database corruption) of data. Some good question that you should ask any provider saying they have burs" is "How long can I burst for?", "How graceful is the stoppage of the memory allocation?", "Can I recover my data that is lost when this memory is re-allocated?"
    If a user does do burstable memory with SLM (the better memory management) with Virtuozzo that is also very dangerous as VPS is allowed to use more memory for short period of time - about 15 seconds and then should free this extra memory. If memory is not not freed by VPS, then SLM will start to force processes to free memory and if unsucessful - to kill processes.

    Quote from a SWSoft Virtuozzo developer:
    "For example, if you have some process, say mysql running some insert query and asking for a big amount of memory, it will be allowed to allocate it for the time frame of 15 seconds only. And if process does not release this memory in time, it will be killed by process manager. It can bring damage to data, for example mysql database corruption."

  • What are the VPSit six steps to giving superior service?

    1) Use the highest quality server compenents available. Each tested for at least a month prior to any customer use.
    2) Use the highest quality network compenents and bandwidth.
    3) All systems are located at the top data facilities in the world.
    4) Provide industry leading DDoS protection.
    5) Provide oustanding customer support and service.
    6) Never oversell any resources. Always give a customer what they are gauranteed.

  • What types of payments does VPSit accept?
    VPSit accepts payments by Visa, Mastercard, AMEX, and Discover.

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